CASSM project

Publications

Blandford, A., Green, T. R. G., Furniss, D. & Makri, S. (2008) Evaluating system utility and conceptual fit using CASSM. International Journal of Human–Computer Studies. 66. 393-409. DOI http://dx.doi.org/10.1016/j.ijhcs.2007.11.005

Blandford, A., Hyde, J. K., Green, T. R. G. & Connell, I. (2008) Scoping Usability Evaluation Methods: A Case Study.  Human Computer Interaction Journal. 23.3. 278 – 327. DOI 10.1080/07370020802278254

Blandford, A. & Green, T. R. G. (2008) Methodological Development. In Cairns, P.A., & Cox, A.L. (eds.) Research Methods for Human Computer Interaction. CUP. 158-174.

Blandford, A., Green, T. & Connell, I. (2005) Formalising an understanding of user–system misfits.  In R. Bastide, P. Palanque & J. Roth (Eds.) Proc. EHCI-DSVIS 2004. Springer: LNCS 3425. 253-270.

Blandford, A., Keith, S., Connell, I. & Edwards, H. (2004) Analytical usability evaluation for Digital Libraries: a case study. In Proc. ACM/IEEE Joint Conference on Digital Libraries. 27-36.

Blandford, A., Green, T. R. G., Connell, I. & Rose, T. (in press) Knowledge Representation Environments: an Investigation of the CASSMs between Creators, Composers and Consumers. To appear in Proc. Engineering Interactive Systems 2007. LNCS.

Connell, I., Blandford, A. & Green, T.R.G. (2004) CASSM and cognitive walkthrough: usability issues with ticket vending machines. In Behaviour and Information Technology. 23(5), 307-320. With supporting material:

CASSM Taxonomy of User-Interface-System Dependencies plus Example Analyses (Ann Blandford & Iain Connell, 2004)

Cognitive Walkthrough of London Underground Ticket Vending Machines (Ann Blandford & Iain Connell, 2004).

Connell, I., Green, T.R.G. & Blandford, A. (2003) Ontological Sketch Models: Highlighting User-System Misfits.In E. O’Neill, P. Palanque & P. Johnson (Eds.) People and Computers XVII, Proc. HCI’03. 163-178. Springer.

Blandford, A. E., Wong, B. L. W., Connell, I. & Green, T. R. G. (2002) Multiple Viewpoints On Computer Supported Team Work: A Case Study On Ambulance Dispatch. In X. Faulkner, J. Finlay & F. Détienne (Eds.) People and Computers XVI: Proc. HCI’02. 139-156. Springer.

Blandford, A. E. & Green, T.R.G. (2001) From tasks to conceptual structures: misfit analysis. In Proc. IHM-HCI2001 Vol. 2.

Green, T.R.G. & Blandford, A. E. (1998) Ontology Sketching: catching usability problems by spotting misfits. (available as either rtf or html)

Blandford, A. E. & Green, T.R.G. (1998) Ontological Sketch Models of Schedule Organisers. Proceedings of Workshop on Understanding Work and Designing Artefacts, University of York (Sept. 1998).

Blandford, A. E. & Green, T.R.G. (1997) OSM: an ontology-based approach to usability evaluation. Proceedings of Workshop on Representations, Queen Mary & Westfield College (July 1997).

Working papers:

Study of Intranet Use in a Hospital Setting. Connell, I & Blandford, A.. Unpublished..

A paper on applying CASSM to a musical digital library: Connell, I., Blandford, A. & Green, T.R.G. Unpublished.

Scoping Analytical Usability Evaluation Methods: a Case Study. Blandford, A., Hyde, J., Connell, I. & Green, T.R.G. First version. With supporting documentation:

Blandford, A. & Hyde, J. (2006) Rational Reanalyses of a Robotic Arm.

Blandford, A. (2004) CASSM analysis of arm.

Blandford, A. (2006) Heuristic Evaluation of Robotic Arm.

Blandford, A., Connell, I. & Green, T.R.G. (2003) CASSM Tutorial. (Note: this is an old version listed here solely for historical purposes. The latest version can be downloaded from the Downloads page)

Blandford, A., Good, J. & Young, R. M. (1998) Programmable user modelling analysis for usability evaluation. (PUMA Working Paper WP11a).

Hyde, J. K. (2002) Tutorial notes on applying EMU. Extracted from: Multi-Modal Usability Evaluation. PhD thesis. Middlesex University.

This page last modified 26 February, 2010 by Ann Blandford